Privacy Policy

Last updated: May 10, 2025

At Yogen, Inc. ("Yogen," "we," "us," or "our"), your privacy is important. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Yogen platform (the "Service"). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, password, company name, role, and other registration details when you create an account.

Billing Information: Payment details (credit/debit card number, billing address) processed by our payment processor.

User Content: Any data, documents, or files you upload to the Service ("Your Data").

1.2 Usage Data

We automatically collect information about your interactions with the Service, such as pages viewed, features used, log-in dates and times, IP address, browser type, and operating system.

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and to remember your preferences.

2. How We Use Your Information

We use the information we collect to:

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the data and context:

4. Data Sharing and Disclosure

We may share your information with:

We do not sell your personal data.

5. International Transfers

Your information may be transferred to—and maintained on—servers located outside your jurisdiction, including the United States. We ensure appropriate safeguards, such as Standard Contractual Clauses or other approved mechanisms, to protect your data.

6. Data Retention

We retain your information as long as your account is active or as needed to provide the Service. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We implement industry-standard technical and organizational measures (encryption in transit, secure data centers, regular backups) to protect your information. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Your Rights

8.1 GDPR (Residents of the EEA)

You have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact us at help@getyogen.com.

8.2 CCPA (Residents of California)

California residents have the right to know what personal data is collected, request deletion, opt out of sale (none), and not be discriminated against for exercising these rights. Submit requests via email at help@getyogen.com.

8.3 Other Jurisdictions

You may have additional rights under local laws. Contact us for more information.

9. Children's Privacy

Our Service is intended for users aged 18 and older. We do not knowingly collect personal information from children under 16. If we learn we have collected data from a child under 16, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this policy from time to time. When we make material changes, we will notify you by email or by posting a notice on the Service prior to the change becoming effective.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Yogen, Inc.
Email: help@getyogen.com
Address: Delaware (incorporated)/Colorado Springs, Colorado (principal place of business)