Privacy Policy
Last updated: September 12, 2026
At Yogen, Inc. ("Yogen," "we," "us," or "our"), your privacy is important. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the Yogen platform (the "Service"). This notice explains our practices; using the Service does not constitute consent to optional analytics.
1. Information We Collect
1.1 Information You Provide
Account Information: Name, email address, password, company name, role, and other registration details when you create an account.
Billing Information: Payment details (credit/debit card number, billing address) processed by our payment processor.
User Content: Any data, documents, or files you upload to the Service ("Your Data").
1.2 Usage Data
We automatically collect information about your interactions with the Service, such as pages viewed, features used, log-in dates and times, IP address, browser type, and operating system.
1.3 Cookies and Similar Technologies
We use essential cookies and browser storage for security, login, checkout when needed, and privacy preferences. Optional usage analytics remain off until you choose to enable them. Signing in does not enable analytics. Requested videos and demos remain available independently of analytics consent. Google Analytics supports website analytics; PostHog supports website and product analytics. Session recording is disabled. Use Privacy preferences on our website or in Settings to accept, reject, or withdraw optional permissions. Your choice applies to this browser, not your organization. We honor Global Privacy Control by keeping analytics off. Video playback uses the published media file without Biteable’s player scripts. Supademo workspace tracking is disabled. Opening this content connects to its hosting provider. Supademo may also send provider-operated error and performance diagnostics. See our Cookie details for providers and storage.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process your transactions and send related communications.
- Improve, personalize, and develop new features of the Service.
- Monitor usage and analyze trends to enhance user experience.
- Send you technical notices, updates, security alerts, and support messages.
- Enforce our Terms of Service and protect the rights, property, or safety of Yogen, our users, or others.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the data and context:
- Consent: You have given clear consent for us to process your personal data.
- Performance of a Contract: Processing is necessary to provide the Service under our agreement.
- Legal Obligation: To comply with applicable laws.
- Legitimate Interests: For necessary security, fraud prevention, and operating the Service, subject to applicable law. Optional browser analytics operates only with your consent.
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, hosting, analytics, and support.
- Legal Authorities: When required by law or to protect our rights and users' safety.
- Business Transfers: In connection with a merger, acquisition, or asset sale—subject to confidentiality protections.
We do not sell your personal data.
4.1 Hiring Content and AI Services
Yogen processes role information, hiring plans, interview criteria and questions, and content entered into AI-assisted features. Managed DigitalOcean AI endpoints receive feature-specific prompts and context to produce responses. Optional salary-market lookup sends job title and location to LinkUp and, for US locations, the U.S. Bureau of Labor Statistics. Do not enter unnecessary candidate personal information or sensitive personal data into these features. Yogen does not use identifiable customer content to train its own models.
Providers include DigitalOcean (hosting, database and AI), Cloudflare (security), Mailjet (transactional email), Paddle (merchant of record and billing), PostHog and Google Analytics (optional analytics), Sentry (limited error diagnostics), and Biteable and Supademo (requested videos and demos). Provider processing may occur outside your country. Customers determine the purposes of hiring content they submit; Yogen processes that content to provide the contracted service. We use account, billing, security and consent information to operate our own business.
5. International Transfers
Your information may be transferred to—and maintained on—servers located outside your jurisdiction, including the United States. We ensure appropriate safeguards, such as Standard Contractual Clauses or other approved mechanisms, to protect your data.
6. Data Retention
We retain your information as long as your account is active or as needed to provide the Service. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We implement industry-standard technical and organizational measures (encryption in transit, secure data centers, regular backups) to protect your information. However, no method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Your Rights
8.1 GDPR (Residents of the EEA)
You have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or request data portability. You can withdraw consent for optional services in Privacy preferences, without affecting processing before withdrawal. You may also complain to your competent data protection authority. To exercise these rights, contact us at [email protected].
8.2 CCPA (Residents of California)
California residents have the right to know what personal data is collected, request deletion, opt out of sale (none), and not be discriminated against for exercising these rights. Submit requests via email at [email protected].
8.3 Other Jurisdictions
You may have additional rights under local laws. Contact us for more information.
9. Children's Privacy
Our Service is intended for users aged 18 and older. We do not knowingly collect personal information from children under 16. If we learn we have collected data from a child under 16, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this policy from time to time. When we make material changes, we will notify you by email or by posting a notice on the Service prior to the change becoming effective.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Yogen, Inc.
Email: [email protected]
Address: Delaware (incorporated)/Colorado Springs, Colorado (principal place of business)